Mohindera Arts · Effective May 19, 2026 · Jalandhar, Punjab, India
EE-4, Panj Peer, Opp. Dr. Jaggi, Near Bhagat Singh Chowk, Near Pitman Commercial College, Rajinder Nagar, Jalandhar, Punjab 144001
Mohindera Arts ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our services, interact via our social media channels, or communicate with us.
1. Information We Collect
We may collect the following categories of personal data:
Identity & Contact Data: Name, business name, phone number, email address, and postal address.
Project & Business Data: Project briefs, design requirements, logos, images, brand guidelines, and other materials shared with us.
Financial Data: Payment details and transaction information (processed securely via payment gateways; we do not store full card details).
Technical & Communication Data: IP address, device/browser information, and records of emails, WhatsApp messages, and calls.
2. How We Use Your Information
We use your personal data to deliver requested services and products; prepare quotations and contracts; communicate project updates and design proofs; process payments securely; maintain business records; improve our services; comply with legal obligations; and (where you have consented) send relevant service updates. Our lawful bases include contract performance, legitimate interest, and legal compliance.
3. Sharing and Disclosure
We do not sell your personal data. We may share information with:
Trusted third-party providers (printers, fabricators, couriers, payment processors) who assist in service delivery under strict confidentiality.
Professional advisors (e.g., accountants or lawyers) when necessary.
Government or regulatory authorities when legally required.
In the event of a business transfer or merger (with appropriate safeguards).
4. Data Security
We implement reasonable technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive for strong protection, no system is completely immune to risks. We recommend using secure communication channels when sharing sensitive information.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, to meet legal, accounting, or reporting requirements, or to handle potential disputes and warranty claims. Design files and project records are generally kept for a reasonable period to support ongoing or future client work.
6. Your Rights under Indian Law
Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure (deletion) of your data, subject to legal or contractual obligations.
Withdraw consent (where processing is based on consent).
Raise grievances — contact us using the details below.
To exercise any of these rights, please contact us in writing. We may need to verify your identity before processing your request.
7. Cookies and Online Tracking
Our digital presence (including social media and business listings) may use cookies or similar technologies for basic functionality and analytics. If we expand our website, we will update this section with detailed cookie information and obtain consent where legally required.
8. Third-Party Links
Our profiles or website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. The updated version will be effective from the date posted. Continued engagement with our services after updates constitutes acceptance of the revised policy.
10. Contact Us
For questions, data access requests, corrections, or complaints regarding this Privacy Policy: